Contact the office and speak to one of our staff members about your needs or those of your loved one. From there, we will send you an information pack explaining our rates and terms and conditions. Should you wish to talk further, we can arrange an obligation-free home assessment.

Yes we do.

We do our best to ensure that our clients have continuity of care, we best match each client appropriately with our caregivers.

Yes we can. Fees apply for the use of a caregiver’s car, available upon request.

We prepare our weekly roster on Mondays for the following week. We prefer as much notice as possible, should you wish to change the dates/times of your service.

You may be charged a cancellation fee if your service is cancelled with less than 24 hours’ notice of the booking.

We are available 24 hours a day, seven days a week including public holidays for our clients.

Invoices are emailed or posted and payments can be made via electronic banking or cheque. We invoice our clients weekly.